收到这样的回复..
This is the latest response from Customer Support:
Hey there!
It appears that your ID is in a language that the Americas' Support Team does not support. As such, we can not verify it in order to assist in recovery of the account. If you can submit an ID that has the information listed in Times New Roman, we may be able to assist further. For example, many passports do this.
We may also be able to help out through one of our live contact channels. This would be Phone Callback or Live Chat: https://us.battle.net/support/en/blog/8352035 . We do have hours of operation for these though, so if the buttons are grey, that does mean we're closed for the day. The hours for phones are 12pm-8pm and 10am-10pm for chat (all times in Central timezone).
This is the latest response from Customer Support:
Hey there!
It appears that your ID is in a language that the Americas' Support Team does not support. As such, we can not verify it in order to assist in recovery of the account. If you can submit an ID that has the information listed in Times New Roman, we may be able to assist further. For example, many passports do this.
We may also be able to help out through one of our live contact channels. This would be Phone Callback or Live Chat: https://us.battle.net/support/en/blog/8352035 . We do have hours of operation for these though, so if the buttons are grey, that does mean we're closed for the day. The hours for phones are 12pm-8pm and 10am-10pm for chat (all times in Central timezone).
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